The way to refund

  • 1
  • Question
  • Updated 7 years ago
  • Answered
I never used features and I need to get a refund in 30 days.
Is there any phone number I can reach customer service?
Photo of Eileen Tsai

Eileen Tsai

  • 3 Posts
  • 0 Reply Likes
  • frustrated

Posted 7 years ago

  • 1
Photo of Monique

Monique, VP of Customer Support

  • 6294 Posts
  • 446 Reply Likes
Hi Eileen

All our support contact details are available here: http://www.yola.com/tutorials/article...

You can phone or email us as you prefer. When you do so, here is what you can expect:

We ask you for feedback on why you wish to cancel your subscription. The purpose of this request is that we can improve our service for the sake of other customers, but most importantly so that we can help you make a success of your website by assisting you with any issues you are having.

If we are unable to resolve any issues to your full satisfaction we will issue you with a refund.