If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
You can phone or email us as you prefer. When you do so, here is what you can expect:
We ask you for feedback on why you wish to cancel your subscription. The purpose of this request is that we can improve our service for the sake of other customers, but most importantly so that we can help you make a success of your website by assisting you with any issues you are having.
If we are unable to resolve any issues to your full satisfaction we will issue you with a refund.