the yola email will not work!!!!!!!!!!!!!!!

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  • Updated 7 years ago
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It just keeps coming up with problem loading page. I am getting really frustrated and the community support reply was useless!!!!
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charlotte_dawson

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  • frustrated

Posted 7 years ago

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Nazlie

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Hi charlotte_dawson

It sounds like you are experiencing some frustration with your email. I would like to help, but will need some more details.

Do you have a Yola Mail account that is not working? Where are you seeing the "problem loading page" error?

Please give us some details of the problem you have.

Nazlie
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charlotte_dawson

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When I click on the check inbox it loads a new tab, but error message says that page cant be loaded.

Server not found

Firefox can't find the server at mail.hansonsplumbingservices.com.

Check the address for typing errors such as
ww.example.com instead of
www.example.com
If you are unable to load any pages, check your computer's network
connection.
If your computer or network is protected by a firewall or proxy, make sure
that Firefox is permitted to access the Web.

I dont know what to do, any help would be great!
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Nazlie

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Hi charlotte_dawson

Thanks for the additional information.

It is possible that what you are experiencing is a caching problem. When I go to mail.hansonsplumbingservices.com, it is showing your login screen (see below).



You can try to log out, clear the cache in your browser and then log into Yola again. Alternatively, you can go straight to the link above to log into your email.

I hope that one of these suggestions work for you. If you continue to have problems, please let us know.

Nazlie
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charlotte_dawson

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That worked! Thanks for your help!
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Nazlie

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Wonderful! I'm glad to hear that worked for you.