THe yola forms.

  • 1
  • Problem
  • Updated 8 years ago
  • Solved
hi yola,

i have been getting forms from my site. but they are blank. here is the link to the form. http://www.time-to-chat.info/sign-up.php and i have gotr about 3. is there a problem??
Photo of smithy

smithy

  • 1222 Posts
  • 28 Reply Likes
  • sad

Posted 8 years ago

  • 1
Photo of Brianna

Brianna

  • 2045 Posts
  • 92 Reply Likes
Hello Smithy,

If you have received a blank form submission from your Yola form there are two reasons why this might have happened, both of which you don't necessarily have to worry about.

Here are the two scenarios as to why this is happening so you can decipher which one you are seeing.

1. If when you receive a form submission to your email you see the form fields such as "Name:", "Address:" etc. but there is no information added to the fields from the form submitter, this is because the form has been submitted blank with none of the fields having been filled in. This is something that will happen and cannot be avoided as sometimes people will just submit your form without filling anything in.
2. If when you receive the submitted form there is absolutely nothing in the form submission such as field names, information etc., this is due to a spam bot. This is another thing that is difficult to combat.

From the two scenarios above, what you can be sure of is that you are not missing any legitimate form submissions such as a customer filling out the form fully, submitting it, and you not seeing the submitted information.

I hope this helps and please let me know if you need any other assistance.

Cheers!
Brianna
Photo of smithy

smithy

  • 1222 Posts
  • 28 Reply Likes
what is a spam bot??
Photo of Brianna

Brianna

  • 2045 Posts
  • 92 Reply Likes
Hi Smithy,
A spam bot is basically a spammers program that gathers information. You can read more about what a spam bot is here: Spambot Beware.
Photo of cozyvilla

cozyvilla

  • 1 Post
  • 0 Reply Likes
how do i get the forms to forward to my email from my website
Photo of Gop

Gop

  • 7473 Posts
  • 2115 Reply Likes
Hi cozyvilla,

You just click on
settings>edit on your form widget
fill in the email address for the form to be forwarded to
Photo of Nathan

Nathan, Champion

  • 3739 Posts
  • 307 Reply Likes
Hey Yola you guys should make it where we can set fields that have to be filled in. This can be done with JavaScript. I did this on the search with my site: http://nathansmusicstudio.cz.cc Just click the search button without even typing anything in and it will not submit, and it will show a message. But I don't know if this can be done with Yola forms unless they have ids and classes and if the form has a name.

Sincerely,
Nathan
Photo of anorth1994

anorth1994

  • 6 Posts
  • 0 Reply Likes
You may also want to change some of the spelling errors from the drop down menu's...