The yolasite won't remember me

  • 1
  • Problem
  • Updated 7 years ago
  • In Progress
When I sign in to yola and click remember me it never remembers my username and it's annoying because every time I have to write in my email and it could be easier, just wondering if there could be a solution.
Photo of Andrea

Andrea

  • 5 Posts
  • 0 Reply Likes
  • abit annoyed

Posted 7 years ago

  • 1
Photo of Sanja

Sanja, Official Rep

  • 10698 Posts
  • 495 Reply Likes
Hello Andrea,

This sounds like it may have something to do with your browser settings. You need to ensure that you've enabled your cookies. If you have set your preferences to clear out your cookies and cache on a regular basis, then this means you will need to also re-enter your login details each time this happens.

Please can you double-check your browser settings and see if that resolves the issue?
Photo of Andrea

Andrea

  • 5 Posts
  • 0 Reply Likes
Sorry but what are my cookies and how do I change my browser settings?
Thank you.
Photo of Ed-a-Torials @ Honey Bear Playhomes

Ed-a-Torials @ Honey Bear Playhomes, Champion

  • 2582 Posts
  • 279 Reply Likes
Hey Andrea

Is that an Ipad screenshot? Hmmm interesting.

If you use Firefox this will help you with your cookies: https://www.youtube.com/watch?v=i2DDJx...

If you use Internet Explorer this will help you with your cookies: https://www.youtube.com/watch?v=5_z6fh...

If you use Chrome this will help you with your cookies: https://www.youtube.com/watch?v=anfj4V...

Happy site building
Ed

If the lady bears don’t find you handsome they should at least find you handy...Don't forget to share the bear....

Honey Bear Playhomes Tips and Favs in one place... A Honey bear Playhomes Tip ;)
Photo of Brianna

Brianna

  • 2045 Posts
  • 92 Reply Likes
Thanks, Ed!
Photo of Andrea

Andrea

  • 5 Posts
  • 0 Reply Likes
Yes it is a iPad screenshot I knew someone would notice, thanks for the reply though when I followed the video all my settings were already right and what is this honey bear buisness?!
And sorry the computer won't let me do a photo for this one!
Photo of Andrea

Andrea

  • 5 Posts
  • 0 Reply Likes
I use firefox+explorer
Photo of Ed-a-Torials @ Honey Bear Playhomes

Ed-a-Torials @ Honey Bear Playhomes, Champion

  • 2582 Posts
  • 279 Reply Likes
I think that it could very well be that when you logged in sometime in the past that you inadvertently clicked "Never for this site" when asked if you want to save your password.

If so, that is an easy enough thing to remedy... Give this a try...

1) In the Firefox toolbar, from the Tools menu, select Options

2) Click the Security icon near the top of the window pop-up

3) In the "Passwords" section click the "Exceptions" button

4) In the pop-up (Passwords for the following sites will not be saved) you MIGHT see yola.com

A) If you do see yola.com then delete it from the list and click the "Close" button
B) If you don't see yola.com then click the "Close" button

5) Click the "Saved Passwords" Button

6) Scroll the list of URLs to find (if there) the URL for yola.com and click on it once to highlight it (If you see multiple URLs for yola.com hold down the "Ctrl" key and click once on each yola.com URL to highlight them)

7) Click the "Remove" key only (Do NOT the click the "Remove all" key)

8) Click the "Close" button

9) Click the "Ok" button

10) Close and then reopen your Firefox browser

11) Open yola.com in your browser and log-in

12) When the firefox browser asks if you would like to save this password click "Yes"

13) Log/Sign out of your site builder and refresh the page

14) Log/Sign into yola again

Your password should now be stored in your browser and your site builder should open without the need to log in manually by entering your name and password...

That tutorial took longer for me to type that it will for you to follow... Man, the things I will do for a person LOL Kidding...
Photo of Ed-a-Torials @ Honey Bear Playhomes

Ed-a-Torials @ Honey Bear Playhomes, Champion

  • 2582 Posts
  • 279 Reply Likes
LOL Justine I have been writing the easy to use tut for the last 30 minutes so to see your post 25 minutes ago shows that great minds must think alike... ;)
Photo of Justine

Justine

  • 751 Posts
  • 45 Reply Likes
Wow Ed - that's really helpful! Thanks so much - it was exactly what I was going to do :)
Photo of Ed-a-Torials @ Honey Bear Playhomes

Ed-a-Torials @ Honey Bear Playhomes, Champion

  • 2582 Posts
  • 279 Reply Likes
Don't fib... You were probably done with yours and ready to click the "Comment" button... Sorry I ruined your thunder... ;(

;) ;) ;)
Photo of Andrea

Andrea

  • 5 Posts
  • 0 Reply Likes
Still confused...
And it still won't remember my login. What's this lady bear thingy... So confused and it's freaking me out alittle.

Photo of Brianna

Brianna

  • 2045 Posts
  • 92 Reply Likes
Hi Andrea,

If you need assistance with locating your account and receiving your login information, you will need to contact us at support@yola.com.

Honey Bear Playhomes one of Ed's websites :)

Looking forward to assisting you with this!