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  • 1
  • Problem
  • Updated 3 years ago
  • In Progress
  • (Edited)
what's going on? I registered a week ago and I haven't been able to access my email.

Also please don't reveal any domains I might've registered with you.
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baz

  • 5 Posts
  • 0 Reply Likes
  • pissed, and will chargeback through credit card if this doesn't get resolved.

Posted 3 years ago

  • 1
Photo of Mvikeli Mgobozi

Mvikeli Mgobozi, Official Rep

  • 30 Posts
  • 3 Reply Likes
Hi Baz,

We would like to look into this further for you.

Please send us an email to support@yola.com and we would be happy to assist you further.
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baz

  • 5 Posts
  • 0 Reply Likes
Email sent. Waiting for response.

Will post here about conclusion.
(Edited)
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baz

  • 5 Posts
  • 0 Reply Likes
I have not got a reply yet. Still waiting.
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baz

  • 5 Posts
  • 0 Reply Likes
Just put up a dispute through my credit card.
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baz

  • 5 Posts
  • 0 Reply Likes
I took my domain to another registrar as well.

Told a couple of my friends who own 6+ domain names to switch to take their business somewhere else.
Photo of Mvikeli Mgobozi

Mvikeli Mgobozi, Official Rep

  • 30 Posts
  • 3 Reply Likes
Hi Baz,

You should have received a reply from us if your email was received.

We have searched our database and we were unable to locate any emails in your name. Please could you provide us with the email address you used to email us so we can take a look into your request.

Alternatively, you can resend the email from your login email address and add ATTN:Vika in the subject line.

Once we receive the email, we will do our best to assist you further.