There is Help required....'Please & Thank You'

  • 1
  • Question
  • Updated 6 years ago
Hi i am a current Silver customer and I have been finding that there is a lot of problems occurring when I try to load my site after I login, and also I changed my style to accommodate the Title menu-sub menu feature, and after selecting it and loading I immediately noticed that it saved two pages Identical. alot of work and time down the drain. I live in Canada and the toll free number apparently does not apply to me.
So if someone would be so kind to find out what is going on that would help immensely.
here is my website - eastcoastinfowarriors.ca
Photo of EastCoat InfoWarriors

EastCoat InfoWarriors

  • 2 Posts
  • 0 Reply Likes

Posted 6 years ago

  • 1
Photo of Stefan

Stefan, Official Rep

  • 4448 Posts
  • 190 Reply Likes
Hello ECIW

We do have a toll free number for Canada: 1-866-764-0701.
If you call our Yola Call Centre, we're also happy to call you back.

I'm not quite sure if I understand the problem you are describing correctly. Changing your Style template does not change page content, but the new template will be applied across your entire site. Do you remember which Style you had before and could you switch back to that one in order to see if it gives you back your original pages?

Did you experience other problems than that as well which you could specify?
Photo of EastCoat InfoWarriors

EastCoat InfoWarriors

  • 2 Posts
  • 0 Reply Likes
Hi Stefan, thank you for your reply and the proper toll free number.
I will be contacting Yola today. it is easier to explain verbally what happened then trying to by text. thank you once again for your speedy reply(to which I will comment about, when I talk to someone at Yola.

Allan Scott-ECI