This account has been suspended - What???

  • Question
  • Updated 3 years ago
  • Answered
"This account has been suspended" What does this mean? I've built my site, verified it, submitted it to google and now it has been successfully crawled, pages are included in googles index, but my sitemap hasnt been indexed. Is this the problem?

This is the URL when I click on my site listed in google

http://signetwebdesign.com/suspended....
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Will

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  • lost

Posted 6 years ago

  • 2
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Ruth

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Hi Will,

This is what I see when I look at your URL http://signetwebdesign.com/


Is this your site?
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Will

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No. This it not my site. My sites URL is
http://fishinglanzarote.com/
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Ruth

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Is this your site?


I Googled your site and found two links, one to your booking form and one to your homepage. I wasn't able to find the link that you originally provided.
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Will

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I dont think Im explaing very well. OK. I type in "fishing lanzarote" and some way down the page I see my site, with my URL, however, the main bulk of the test says "This account has been suspended, please contact the billing department as soon as possible". When I click on the link, it comes up to a page (not the same as the screen grab you showed in a previous post) saying the same thing. So basically what Im trying to ask is, why does my URL in google list as "this account has been suspended"? How do I correct this and get my site listed normally. I.E, type in google "fishing lanzarote" and then have my site, with its URL and once clicked take me to the screen grab above.
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Monique, VP of Customer Support

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Hi Will

I am in the same position as Ruth. When I google your domain name I find your site and everything is in order. When I type in "fishing lanzarote" I can't find your site - I checked about 10 pages deep into the search. It could be that your site is not ranking highly for those key words yet. Can you tell me what page of the search you are seeing your site on.

Also, please tell me what company you bought your domain name from.
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Will

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I find the random listing at No.24 after typing in Lanzarote Fishing. The domain was purchased some time ago from America domains - http://www.droa.com/

I had quite a few issues with repointing my IP address from them to synthasite, in the end using ezone for help and ease. Do you think I should just sit tight and wait till google works on my sitemap listing?
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Monique, VP of Customer Support

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Hi WIll

I think I see what you are talking about, but the domain name for that site is: www.lanzarote-fishing.com and your domain name is http://fishinglanzarote.com/

As far as I can tell the link you are concerned about is not your site. Once your site is indexed and you start promoting it and attracting traffic your site should start getting a higher ranking and feature more prominently in the search results.
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Will

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Doh! You need to make a new face in the "how do you feel" section ... utterly stupid and embarressed is my suggestion.

Thank you for your help and time once agian.
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Monique, VP of Customer Support

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No worries! I am glad it was something straightforward!
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hostcrz

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my account also suspended :(
here is my domain name :( what i do www.songs7.com
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jaiswal.dharam143

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This Account Has Been Suspended
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Laura Thomas, Social Media Coordinator

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You need to contact abuse@yola.com for more information.
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jaiswal.dharam143

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pls reply my questions as quickly as possible
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Laura Thomas, Social Media Coordinator

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You need to contact abuse@yola.com for more information.