thumbnails not generating in picture gallery

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  • Updated 6 years ago
Hi. We've been uploading pictures through the picture gallery. However thumbnails have stopped loading. When you click on the blank thumbnails the full size loads fine.

Any suggestions?
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rizzireunion

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Posted 6 years ago

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Gop

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Hi Rizziereunion,

Can you tell us your website address please?

This allows us to see if we can identify the problem.
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Gop

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There is another thread with remarkable similarities to yours. The problem there is likely that the image names contained invalid characters. In that case it was the ( and the ) characters within the file name.

You mentioned that clicking on the blank thumbnails displayed the full image. This action takes you directly to the image address, it doesn't go through the interpretor for the gallery and is by itself a legitimate address just not for the gallery.