If you need support from Yola please contact us via email@example.com or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
To transfer your .co.uk domain to a new registrar, please send us your request via our Contact Support Form, so that we can verify the ownership of your account and keep your privacy during the process.
In the meantime you should turn off auto-renewal of your Yola Bronze by cancelling the subscription in your Yola account:
Log into your My Yola.
In the left-hand side menu, click on "Account".
Next to your Bronze package, click on "cancel".
Your Yola Bronze package will not be renewed and expire tomorrow.
We're sorry to see you go. After cancelling your hosting package and transferring your domain away, your Yola account will be downgraded to a Yola Free account. You won't need to delete it and you can come back to Yola anytime to build a new website.