transfer domain name

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  • Updated 9 years ago
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Hi
I understand that I cannot separate out one domain name from the several I have so that it can be transferred to another owner.

However, as I have bought the domain name, is it possible to unpublish, then somehow republish it from a different synthasite account.

I am now avoiding this problem by only have one site per account, but need to solve this existing issue.
Hope you can help
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PinkV

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Posted 9 years ago

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Marije, Official Rep

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Hi PinkV,

You can unpublish the site published to the domain you want to use elsewhere and then go through the process to publish it on your other account. You don't need to change any settings on your domain if it already works with your SynthaSite.

To unpublish your site:
1. Click on the down-arrow next to the yellow "Update My Site" button.
2. Click on publishing settings.
3. Click on "Unpublish my Site".

You will be asked to confirm that you wish to unpublish your site. Click on "OK" and your site will be unpublished.

On your other account, click on "Publish my Site", choose option 3 and then follow the steps until your site is published.

Let us know if you need any other help.
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PinkV

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Thanks for that. It worked. Excellent. Now, how do I change the email and login so that I can allow a new person to use the site?
Thanks
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Marije, Official Rep

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To change your login email address on Synthasite:
1) Log into your account
2) Click on the link that says "Edit Profile" under the My Sites tab.
3) You will be taken to a page where you can change your email address. Click on "save" once you are done.

You should receive a verification email to verify the change. Once you have done this you will be able to log into your account with your new email address.

You can reset your password as follows:
1. Click on the "forgot password" link below the login boxes in the top right hand corner of the SynthaSite homepage or click on this http://www.synthasite.com/user/forgot...
2. Fill in the email you used to create your account
3. Check your email inbox (and the junkmail folder if you don't receive it.) An email will be sent to you with a link to click on.
4. This link will take you to a page where you can reset your password

You will then be able to log into your account with your original email address and your new password.