Transfer my Yola-purchased domain name away from Yola

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  • Updated 6 years ago
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Yola is charging me $39.95 to renew a dot com domain name in October 2012. (Ridiculous cost, by the way.) I can't use my Yola Silver credit to extend it because it says I owe $11.95. I would rather transfer it away to another domain host that requires $8.95/year (totally reasonable). The HELP articles I've read have a link to an article about transferring domains away from Yola, but the links are broken. Please advise.
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CJ

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  • feeling gouged.

Posted 6 years ago

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Laura Thomas, Social Media Coordinator

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Hi CJ,

$11.95 is the cost for a domain renewal. Last December we separated our domain and hosting fee so that we could keep our domain pricing competitive. Chances are the renewal fee you are referring to is for your hosting plan. You can read more about these changes here. We would love to work through any problems or frustrations you may have in order to continue serving you as your website provider. That said, you can find the steps to transfer your domain here should you wish to move on.
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Justine

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Hi CJ,

I'm sorry that you encountered broken links in our tutorials. It's definitely not our intention for that to be the case. Would you mind sharing the tutorial URL so that I can fix the links?

Thank you!