Transfer of my domain to another registrar

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  • Question
  • Updated 5 years ago
  • Answered

I currently have a domain name '' hosted with you.

I currently have my name servers set to & who used to host my site but I am now moving to hosting24 who have the name servers of ( & ( and need this to be changed.

But when changing I get:

415: Authentication Error.

Could you change it for me or do I need increased access to change this?


Photo of Colin England

Colin England

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Posted 5 years ago

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Photo of Sanja

Sanja, Official Rep

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Hello Colin,

I have attempted to change this for you but I was unsuccessful in doing so. I will need to have a DNS specialist assist with this. Please allow them 48 hours to respond.

Thanks for your patience.
Photo of Nazlie


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Hi Colin

I have had a look at the domain details of and see that the name servers have been changed successfully.

Hope this helps!