Transfering my own domain name across to Yola... help!

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  • Updated 10 years ago
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Help! I've just created a fantastic site on Yola, and have given the Yola IP address to our current host-er to direct our site to the new address. She's insisting there should be a second (or secondary) DNS number in case the first one falls over.

What can I answer her in regards to the need for a second answer in case the first "falls over"? Does this ever happen???
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Amanda

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  • excited!

Posted 10 years ago

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Marije, Official Rep

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Hi Amanda,

I think your host may be referring to name servers - if that option were used/available on Yola, you would use more than one.

You can find the steps on this link: http://www.yola.com/customer-support/.... You only need to add one IP address to your A Record (208.75.208.172). However, depending on your domain registrar, you may need to add it twice. This is so your site will work as http://example.com and www.example.com. To do this, set up two A Records, one with the hostname "@" and one with the hostname "www". Both should point to our IP address: 208.75.208.172.

I hope that helps, let us know if you need any other information.
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Amanda

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Hi Marije,
Thanks for your help. I do have one more question. When we go through the above process, does this mean we are in fact moving away from our other hoster? If so, what happens to the email addresses that are already in place?
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Marije, Official Rep

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Hi Amanda - changing/adding A Records does not affect your email (it shouldn't). Your domain and email will remain with your host, it just means that we will be hosting your website.
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Amanda

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Thanks Marije, you've made it very clear; it's only the other lady who confused me. I have to say that I think Yola is INCREDIBLE! I've created three sites in the last two weeks, and they all look fantastic. I am amazed that such an awesome product exists, and is completely free! I'll be bringing my other sites across and telling everyone about you guys!

Visit www.downunderwelcome.com to see my first site ever made with Yola... you'll love it!
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Marije, Official Rep

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Glad to hear it Amanda - your site looks really good too!
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Mike

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I'm having the same troubles with GoDaddy... I think it may take a few hours before it gets updated. Dunno why it takes so long, but I'm really eager to get my website published ASAP. What did you do to fix yours ?
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Emmy

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Hi Mike,
Your site is live! I did reply to you on this thread: http://tinyurl.com/mymxab.

Emmy
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Amanda

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Hi Mike, It turns out there was no problem. It's just the builder of the old site who was being difficult because she didn't want us to leave her. The site is up and running now - in fact I've built three in the last month and they look wonderful! All the best with yours; I'm sure it's up by now. It takes a little time to get around the world, I believe, and if you're constantly bringing up the site to check if it's transferred yet, apparently that refreshes the server memory (or something technical - I'm not sure of the exact terms) so it will take longer for you to see your new site.
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Mike

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Hi, well apparently it was just a matter of time ... it took approx 3 hours for the domain name to return to my website like it's supposed to. But now everything is fine.
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Ruth

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Glad to hear you got it sorted out, Mike.