transferring a website to a new yola account

  • 1
  • Question
  • Updated 7 years ago
  • Answered
i have a silver membership and can publish up to 25 websites. as a consultant i have been designing some websites for clients but putting them on my account and therefore managing their websites for them. if i want to move a client off of my account, how can i do that? what i mena is, they want to control their site but i don't want to share my yola account login and password with them. they would need to purchase their own account. if they do, can the site i created for them be easily transferred? or would i need to rebuild the entire site on the new account?
Photo of Doug Seubert

Doug Seubert

  • 1 Post
  • 0 Reply Likes

Posted 7 years ago

  • 1
Photo of Brianna


  • 2045 Posts
  • 92 Reply Likes
Hi Doug,

Thanks for your email. We can certainly transfer a site from your account to a different Yola account as a one time courtesy. We do ask that going forward, you create a different account at the beginning of your web creation. This will allow you to change the login email to your customer's email address, which will let them change their password when the time comes.

Keep in mind that if you have used Silver features such as Custom CSS and Premium Styles on your client's sites, that information will not transfer if it is moved to a free Yola account. You will need to ask that your customer's upgrade their accounts to Silver or keep those sites on your account.

Please let us know if you need further clarification in this regard.