Transferring domain to Godaddy. Problem with Admin contact email address.

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  • Question
  • Updated 6 years ago
  • Answered
Hey-

I'm trying to transfer my domain over to godaddy. The process seems to work fine with one exception.

I got the auth-code from you guys in an email but the issue I am having is with the Transaction ID that is supposed to be sent to me from Godaddy.

It is sending the transaction id it to an email address "admin email" that is linked to my yola site having an email address "mydomain.com@contactprivacy.com whereas mydomain.com is the name of my site.

I need it to send the transaction ID to the email address I use to get email communications to on my yola account.

Until I can change this, I am unable to get the transaciton ID to complete the transfer.

Can you tell me how I can change the email address so I can have the transaction id sent to the correct email address?

Thanks!
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Tucker

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  • confused.

Posted 8 years ago

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Emmy

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Hi Tucker,
Can you please email us this information at support@yola.com and we can assist you from there with getting this remedied. Thanks!

Emmy
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Tucker

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I did. :)
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Sanja, Official Rep

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Thanks Tucker. We've received your email now.
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aj

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I'm having the same problem when transferring as above but I am a .ca.

I am trying to receive an email from godaddy regarding the transaction ID and Authorization code.

the following admin email in godaddy shows: nocontactsfound@secureserver.net

Can you tell me how I can change the email address so I can have the transaction id sent to the correct email address?
Thanks in advance
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Stefan, Official Rep

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Hello aj

Please send us an e-mail to support@yola.com to sort out this issue you're having. Thanks.