Trouble adding photo galleries

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  • Updated 7 years ago
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I am having trouble adding photo galleries to my website. In Firefox it will only allow me to add 1 photo to an album and if I use explorer, I can add the photos and create the album but when I edit it and hit save I get an "error on page" message and the screen just continues to cycle and says "saving". What is the problem?

Thanks
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tim dixon

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Posted 7 years ago

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Gop

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Hi Tim,

Can you give us your site URL? We may see if something is obvious.
It may also be worthwhile in just running a couple of maintenance procedures through: clearing your browser's caches and updating Java and Flash.
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tim dixon

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www.dixonfarms.ca

I got one gallery done but haven't had any luck since so I am confused.

Thanks
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Gop

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Nice images Tim.

Can you tell me the page where your gallery is that you are referring to and which page you are wanting to add another?
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tim dixon

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oh yes, sorry I should have linked to that page. They are on the bulls for sale page. I have galleries for 5 bulls. I got one done and the second was done in Firefox and as I mentioned it will only allow me to add the one photo. When I went back to explorer I couldn't get anymore to work. I should mention that I always use firefox but due to a glitch with yola I cannot add links unless I use explorer (They tell me they are working on fixing this)
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Nazlie

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Hi Tim

Yes, we do monitor and help on the forum daily. We also encourage our users to help each other, as it is a Community Forum.

With regards to your problem related to the Picture Gallery Widget, Gop has been very helpful in helping you troubleshoot it. Thanks, as always, for your help, Gop.

We can test if there are problems with adding pictures using Internet Explorer. Which version of Explorer are you using to work on your site?

An update on the blog links: this bug is still in the process of being fixed. Sorry about the delay on that. We will let you know when it has been resolved.

Nazlie
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tim dixon

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Thanks for the replies. I'm not sure what version it is, it is about 2007?? How would I find this out?
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Gop

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Tim, Nothing jumps out at me so my only suggestion is to delete the second gallery, and redo it.

If you haven't already cleared your cache I would recommend that.

Please let us know how this goes and we will keep at it until you solve this.

I don't think that your table above is having an effect but suggest that you use an HTML table for such data. It's easier for you to amend and it keeps it tidier within the code. If you want to try that, have a look at html101.yolasite.com. It has a table creator there. If you predict that you will be adding more data to your table in time then I would suggest this or CSS most definitely.

You are most definitely on the way to producing an excellent site and I look forward to seeing it develop.
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tim dixon

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Thanks, I will try that. Does the support staff at yola read these? I sent them an email yesterday and they are usually great to respond but I haven't heard anything yet.
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Gop

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Yes they do. They review all the posts usually responses from them are twice a day or more. I'm fairly sure they keep an eye on the forum at most times.
Their response to emails is related to complexity and load and if you are a Silver subscriber a response guaranteed within 24 hours. The rest within 48 hours.
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Stefan, Official Rep

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Hi Tim

Of course we follow up with the posts here on our Support Forum. If you sent an e-mail yesterday, you should get a reply within the time periods that Gop mentioned above.

Please come back to us on this thread if you don't get a reply or you still can't solve your problem.