trouble editing my front page

  • 1
  • Question
  • Updated 10 years ago
  • Answered
Im having trouble editing my front page. IM a paying customer and Im getting no response from Synthasite support.
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Evercrest

  • 13 Posts
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  • sadded cause I can't edit my front page

Posted 10 years ago

  • 1
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Marije, Official Rep

  • 4636 Posts
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Hi Evercrest,

I'm sorry if you feel you haven't been helped. I have posted a reply on this thread: http://getsatisfaction.com/SynthaSite...

Did you send us an email or did you post on GetSatisfaction? Is it your index page that's not loading? You can try these steps:
1. Check to see if you are having problems with your network or internet service provider.
2. Clear your browser's cache. This link has more info: http://www.wikihow.com/Clear-Your-Bro...
3. Check your privacy settings. You must accept cookies from SynthaSite. Please click on this link to find instructions for accepting cookies with your browser: http://www.google.com/cookies.html.
4. Try loading the site in a different browser (eg. Firefox, Opera, Internet Explorer).
5. Try loading the site on a different computer or network if possible.

If none of these suggestions solves your problem, please let me know.
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Evercrest

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I still can't edit, I even tried on my sons computer and front page won't load all my other pages do.
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Evercrest

  • 13 Posts
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Hello! I still can't edit, no response from support.
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Monique, VP of Customer Support

  • 6294 Posts
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Please see my response to you on this thread: http://getsatisfaction.com/SynthaSite.... I also see that one of our staff, Marije, has responded to you on both threads.