Trouble reseting my password: a catch 22!

  • 1
  • Problem
  • Updated 7 years ago
  • Solved
I tried to change my password to my website today, but then lost my password...Now I can't access my website because I use yola mail as my contact email address. In order to reset my password, I must first log into Yola...But I can't do that. It's a catch 22. Don't ever use yola email for your yola contact email address.
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Ann Anzul

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  • frustrated

Posted 7 years ago

  • 1
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Sam

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Email support@yola.com, they return from the xmas break soon and they may be able to reset your password centrally
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Stefan, Official Rep

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Hello Ann Anzul

Please try and type this URL into your browser address bar:
http://mail.yourdomain.com/

Make sure to replace "yourdomain.com" by your domain address. Now you should be able to access your Yola Mail account and to the e-mail that allows you to reset your password.

You can also check out our tutorial on Yola Mail.
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Rosa Mystica

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Yes!!!! Thank you, that did the trick.
--Ann