Truly Wondrous Customer Service!

  • 1
  • Praise
  • Updated 7 years ago
The Customer Service is OUTSTANDING!!!! (Special shout out to Andre, who went above and beyond to help me build my website). Everyone I spoke to was patient, careful and most of all LISTENED and UNDERSTOOD the issues that were causing difficulty.

The wait time on the phone is reasonable and they GET BACK TO YOU when they say they will! Most of all, they try to utilize all their resources for assistance. Every single representative I have spoken with has been skilled, cooperative and interested in doing their job well....truly a rarity (and what a relief!)

Yola customer service should give seminars in the U.S. to other companies on how to conduct a proper customer service center! One of the worst experiences here is contacting any customer service center....just the thought makes me queasy!

....Andrea, principal of Petspeakart.com
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andreakahn1

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  • amazed!

Posted 7 years ago

  • 1
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Stefan, Official Rep

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Hello Andrea

We are always more than pleased if we get such a detailed and heart-warming praise like yours. Thank you very much for your compliments on behalf of the whole Yola support team!

I have pointed out your post to the Yola Call Centre and André in particular.
Thanks again, and we hope that you will continue enjoying Yola in future.