If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
We do offer a free package but it does have some limitations that may be affecting your ability to publish a new site. Yola Free only allows you to publish two websites. You are also required to upgrade if you are trying to publish to a custom domain. Please see the link above for more information on our products and pricing.