Trying to get free domain name with GBBO but can't

  • 2
  • Question
  • Updated 7 years ago
  • Answered
I wanted to take advantage of the offer of a free .co.uk domain name with Yola through GBBO and I've tried twice to do so and failed each time. I asked for help the first time, and you recommended registering again with a different email address. This I did, and got to the screen where you set up the domain name but was interrupted. Now when I log in, I can't get that screen again - it just goes straight through to conventional Yola. How do I get the GBBO offer screen again?
Photo of Rosanna Price

Rosanna Price

  • 3 Posts
  • 0 Reply Likes
  • frustrated

Posted 7 years ago

  • 2
Photo of Brianna

Brianna

  • 2045 Posts
  • 92 Reply Likes
Hello, 

If you are a British Business looking to set up a website, you are welcome to visit our GBBO partnership and sign up to receive the free custom .co.uk domain here: http://www.gbbo.co.uk/.

Please let us know if you struggle with this.
Photo of Rosanna Price

Rosanna Price

  • 3 Posts
  • 0 Reply Likes
That's exactly what I did, both times. But for some reason, I can't get to the window where it says you can register for a free .co.uk domain. I did get there once, but because I had to leave the site and do something else, it seems I can't get that window again.
Photo of Nazlie

Nazlie

  • 1721 Posts
  • 51 Reply Likes
Hi Rosanna

It sounds frustrating! We would like to help you find out why this is happening. I'm thinking that it may be helpful to contact our Call Center so we can troubleshoot the problem with you in real time.

Please call us on United Kingdom: 0-800-098-8493.

We look forward to hearing from you soon!

Thank you
Nazlie
Photo of James

James

  • 1 Post
  • 0 Reply Likes
Hi, I've recently signed up and created a website for our new business via GBBO, but can't work out how to get the 'free' domain based email accounts. How do i go about setting these up?

Thanks,

James
Photo of Brianna

Brianna

  • 2045 Posts
  • 92 Reply Likes
Hi James,

Thanks for your interest in setting up domain email. Yola Mail is not available if you sign up via one of our partner programs, however, at this time you are welcome to take advantage of the free Google Apps program. We have created a tutorial that will take you through the steps of setting this up, please have a look: Setting up your email with Google Apps. If you run into any errors along the way, please let us know!