Trying to point a sub domain of my domain to my site with an a record...

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  • Updated 5 years ago
Hi, I created an A record for a sub domain of my website: my.nathansmusicstudio.cz.cc I put in Yola's IP and in the Host, I put "my" I already have nathansmusicstudio.cz.cc set up and working with Yola, just, the sub domain I am having a problem with. Here is a image of what the records look like:



I did all of that, more than 48 hours ago, and it still says "Not pointed" when I type the domain in the site builder, but then when I go to http://my.nathansmusicstudio.cz.cc it says "Your domain is pointing Yola!" and has the steps on there. I think because when I go to 184.72.229.176 it shows that page. Anyone know why this is not working?

Nathan
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Nathan, Champion

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Posted 8 years ago

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Nathan, Champion

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Anyone here? Is it a busy day or something? I have been trying to fix this for like a month now.
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jeremy, Employee

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Hi there Nathan,

I am sorry no one got back to you on this.

Do you have two a records set up for your sub-domain to point to Yola's IP address?

Could you please try setting up two a records and see if this helps. (one for www and one for the non-www)

If this does not solve your problem, please let us know.
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Nathan, Champion

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Hi, I already have nathansmusicstudio.cz.cc set up and working with the www and the non-www records, just, I am trying to make 'my.nathansmusicstudio.cz.cc' to work with another site.
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Nathan, Champion

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Hi, thanks Jeremy. I have tried before setting up 2 A records, but, for some reason it wont work. I mean, when I go in to the site builder and try to add 'my.nathansmusicstudio.cz.cc' as a domain, it says "Not pointed". The current URL of the site I am trying to add the domain to, is: nms-membersarea.yolasite.com
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Nathan, Champion

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Here is a screen shot of the current records for the domain:

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smithy

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i have got this prob 2!!
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Nathan, Champion

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Did you click "I have this problem, too"?
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smithy

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now i have
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jeremy, Employee

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Hi Nathan,

Can you see if you can create an A record pointing to Yola for www.my.nathansmusicstudio.cz.cc ?

This might be what is necessary to get your sub-domain to work
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Nathan, Champion

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Hi, when I enter in "www.my" in the Host field, when I click 'Create record", it takes out the dot. I don't know why this is not working. Also, I cannot contact cz.cc because they take over a week or so to respond in their helpdesk.
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smithy

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i have got www.bunnymonkey.time-to-chat.info for my sub-domain. and it is saying not pointed!!
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Nathan, Champion

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I've got http://my.nathansmusicstudio.cz.cc for my sub domain, and it is saying not pointed too.
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smithy

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so it it either 2 things. the records are not done prob or yola got a problem
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Nathan, Champion

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But, I have created the records over a week ago, it should be done propagating.
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smithy

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so it is at yola's end!!
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Brianna

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Hello Nathan and Smithy,

Nathan, if I understand correctly, you want my.nathansmusicstudio.cz.cc as your domain for the site nms-membersarea.yolasite.com, is that correct? When visiting your site using both URLs, I was repointed to my.nathansmusicstudio.cz.cc. It appears that everything has been set up correctly. Please see the screenshot I have attached.


Smithy, please share the URL of your site, and I will be glad to look further into getting your subdomain pointed to your site.
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Nathan, Champion

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Hi Brianna,

Yes, you are correct. But, what do you mean by both URLs? Do you mean when you go to my.nathansmusicstudio.cz.cc it goes to the nms-membersarea.yolasite.com website? When I go to my.nathansmusicstudio.cz.cc, this is what I see:



Can you post a screen shot of what you see when you go to my.nathansmusicstudio.cz.cc?
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Brianna

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Hello Nathan,
Sorry for the confusion. I did speak with an engineer. He is still finding that your domain is pointing to our old IP in a few domain searches, but not all. It appears that your site is still propagating. Please allow 24 hours for this change to take effect, and contact us at support@yola.com if it does not!
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smithy

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Brianna

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Hello Smithy,
It appears as though you only have one A Record created for bunnymonkey.time-to-chat.info. Please go to your domain registrar and add another A Record as 184.72.229.176. After you add this second A Record, you will be able to add this secondary domain to your site. I am attaching a screenshot of what I see while conducting a domain search.
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Brianna

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smithy

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hi brianna,

thank you for your help. it is now working!!
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Nathan, Champion

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Hi, when I go to http://my.nathansmusicstudio.cz.cc, I still don't see the site nms-membersarea.yolasite.com
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Nathan, Champion

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Hi everyone! When I try to add 'my.nathansmusicstudio.cz.cc' to my account, it says "There was an error setting up your domain. Please try again." Screen shot:



I have all of the correct A records in for it. Here is a screen shot of the records:



Does anyone know the problem? I already have nathansmusicstudio.cz.cc set up and working. Just, the sub domain wont work.
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Brianna

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Hey Nathan,

Thank you for your e-mail. I did look into your domain information and noticed that you have the A Records properly set for my.nathansmusicstudio.cz.cc, though for www.my.nathansmusicstudio.cz.cc your A Record is still pointed to our old IP address. Please visit your registrar and make amendments to the A Record associated with your www domain.

Here is a screenshot of what I found while looking further into your domain information:



Please let me know if you are able to add your subdomain after making these changes.

Cheers!
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Nathan, Champion

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Thanks, but, I don't really want the "www." in front of it. I want it to be my.nathansmusicstudio.cz.cc Not www.my.nathansmusicstudio.cz.cc sub domains aren't supposed to have www. in front of them (or it looks nicer) And, i just looked in my domain registrar and I don't have a "www.my" nor do I have Yola's old IP in any record. I have attached a screen shot of the records that is currently in there.



Thanks!
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Rakesh Sharma

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Hi Man
You are lucky. I am still struggling with Domain pointing issue.
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Laura Thomas, Social Media Coordinator

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We are happy to take a look at your DNS settings. What's your domain name?