Trying to renew

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  • Updated 6 years ago
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Trying to renew my silver account and it is not letting telling me i am not a silver user. Why will it not let me?
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Posted 6 years ago

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Stefan, Official Rep

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Hello Steven

I was able to find a Yola account under the e-mail address that you use for this forum. Is that the account you are talking about? It is a Yola Silver account, but it only expires in September 2012, and your package is set to auto-renewal, so you won't have to worry, and it will automatically renew for you in September. This is why there is no link in this account to renew Yola Silver, so I wasn't able to reproduce the error you are reporting.

Do you maybe mean a different Yola account? If so, please provide your login e-mail (no password) or a domain name you use in that account. Thanks.