Trying to upgrade - not working

  • 1
  • Problem
  • Updated 8 years ago
  • In Progress
I am trying to upgrade but since yesterday the Silver option is going to an error page...
Photo of Monifa Miller

Monifa Miller

  • 1 Post
  • 0 Reply Likes

Posted 8 years ago

  • 1
Photo of Laura Thomas

Laura Thomas

  • 4536 Posts
  • 211 Reply Likes
Hi Monifa,

We are aware of this problem happening intermittently and our engineering team is busy investigating why this is occurring. In the meantime, if you could please try to upgrade from an alternate browser or clear your cookies and your cache from your current browsers, our members have reported that this resolved the problem. You can also try upgrading from your MyYola page, the Sitebuilder or our pricing page.

Please let us know if none of these solutions work for you and apologies for the inconvenience.