If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
We are aware of this problem happening intermittently and our engineering team is busy investigating why this is occurring. In the meantime, if you could please try to upgrade from an alternate browser or clear your cookies and your cache from your current browsers, our members have reported that this resolved the problem. You can also try upgrading from your MyYola page, the Sitebuilder or our pricing page.
Please let us know if none of these solutions work for you and apologies for the inconvenience.