Tutorial page search box doesn't work

  • 1
  • Question
  • Updated 5 years ago
  • Answered
hi, on the Yola Tutorials page there is a search box to type in a keyword or term...the search function doesn't seem to work...i type in a search term and click search but nothing happens
Photo of bliisti

bliisti

  • 6 Posts
  • 0 Reply Likes

Posted 5 years ago

  • 1
Photo of Stefan

Stefan, Official Rep

  • 4448 Posts
  • 190 Reply Likes
Hello bliisti

The search box for the tutorials is a feature provided by Google, and intermittent glitches can happen. Please clear your cache and cookies and see if that helps?
Photo of bliisti

bliisti

  • 6 Posts
  • 0 Reply Likes
thanks Stefan...i just cleared my cache & cookies...still doesn't work. Is Yola going to provide this in the future instead of Google?

I am trying to decide if I want to use Yola for my hosting and being able to look up the multitudinous tutorials a newbie will need is important. Is there a way around this? If it is a glitch it is quite a long one so far. Are you able to use the search box right now?
Photo of Stefan

Stefan, Official Rep

  • 4448 Posts
  • 190 Reply Likes
You're absolutely right that the search box for our tutorials is absolutely crucial.

It's strange that it doesn't work on your end. Here is a screenshot of what I get when I use the search box, using Firefox 23:



What browser are you using, and which browser version? Mac or Windows?
Photo of bliisti

bliisti

  • 6 Posts
  • 0 Reply Likes
i use firefox 24 on my macbook pro...i could not get search to work for those two days...then i gave up and ignored Yola, and now it is Saturday, i am just now seeing your full post on my laptop...so i go and try search and it works...maybe if you had tried on those first two days it would not have worked for you either?

I trust that it was an isolated incident and will not be an issue in the future...how often are you seeing this issue as an "intermittent glitch"

thanks for the help Stefan...have a great day!
Photo of Laura Thomas

Laura Thomas, Social Media Coordinator

  • 4536 Posts
  • 211 Reply Likes
This is not something we expect you will experience again Bliisti. Sorry for the inconvenience.