uk shipping

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  • Updated 8 years ago
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I am having trouble understanding the shipping part of my online store i need to have a set delivery price of £9.99 and to be clear i ship to uk only
it seams to offer aus shipping etc
pls help
Photo of stacey darragh

stacey darragh

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Posted 8 years ago

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Photo of Justine


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Hi Stacey,

From what it sounds like, you might be in the "Carrier-calculated Methods" menu, because Australia Post is listed as the first option on that page. You can definitely configure your shipping methods and set a flat-rate to a specific location.

There are two steps you need to follow in order to do this. First, you'll need to set up a zone. This is the geographical area to which your products are delivered.

Here's how:
1. Log in to My Yola.
2. Click on "Online Store" in the left-hand menu.
3. Click on "Advanced Options" in the bottom right-hand corner of your product list.
4. In the "Advanced Options" menu, click on "System Settings" in the top right corner.
5. Click "Zones".
6. In the field provided, enter your Zone name (e.g., "UK").
7. Select your country from the "Add Country" list.
8. You can also specify regions within that country, as well as postal codes.
9. When you're finished, click "Save".

Once you've done that, click on "Shipping" (located to the right of "Zones"), and select "User-defined Methods". Free shipping is selected by default, and you can either delete the method, or just over-write it.

1. Enter your method name in the field provided.
2. Select your zone from the drop-down menu.
3. Enter the relevant delivery information. Remember to enter a weight for your product during product set up, as well as assigning a weight range in the delivery method, else the product is seen as an intangible product (such as an e-book), which doesn't require a shipping address and shipping method selection at checkout.
4. When you are finished, click "Save".
5. Click on "X" in the top right corner to return to the Yola Online Store Control Panel.

The shipping information will be added to the checkout process.

I hope this helps!