Unable to login?

  • 5
  • Problem
  • Updated 8 years ago
  • Solved
  • (Edited)
is yola down?
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UK Duke, Champion

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Posted 9 years ago

  • 5
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Emmy

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Hi Lee,

Our engineers are aware of the problem and are working on it right now. We will let you know as soon as soon as we have more information. Sorry for the inconvenience.

Emmy
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Emmy

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Hi Lee,

Looks like everything is back up and running as it should. Can you give it another try and let us know if you are still having any trouble.

Thanks,
Emmy
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UK Duke, Champion

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Its back working now - thanks Emmy.
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Christie

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I was just working on my site and the page froze, now I can not log in, it gives me this message: You may have entered the wrong login details. Please try again.

I have not changed my email address and I am using the correct password.

This reply was created from a merged topic originally titled
Help, I can not log in?.
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UK Duke, Champion

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spoke to soon - its not working agian
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Anne Witton

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I can't log in to Yola - It's telling me I've entered the wrong details even though I've tried lots of times and the details are correct. I hope someone can help. Thanks.

This reply was created from a merged topic originally titled
Can't log in.
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UK Duke, Champion

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Emmy

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Hi everyone,

I have merged the various threads on this topic so we can keep you up to date from one place.

We are definitely aware of the problem and our most excellent engineers are on it right now. We're sorry for the inconvenience, as always we are working out hardest to get you back into the Site Builder as quickly as possible.

Emmy
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Donald

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We need a popup in sitebuilder that says, "our psychic computers are guessing it will mess up in 20 minutes" LOL
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Donald

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How does yola apply the automatic redirect? When we do a 301 redirect (to another page or another site) usually it goes to that page first, then within seconds it goes to the other page. Yola's home page redirects to "/planned-downtime" without going to the homepage first.
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UK Duke, Champion

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seems to be ok now
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Emmy

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Hey everyone,

Everything looks to be back in order now, can you all give it a try and let us know if you are still having any trouble logging in and accessing your Site Builder.

Thanks,
Emmy
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Donald

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Thanks Emmy
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Heike Romatzki

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Hi emmy
uhm I started the site and everything is working except when I add the tal.ki forum widget and I really need it but everytime I say login from facebook it opens the site but its blank. how do I fix this???
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Emmy

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Hello Heike,
Can you tell me what your domain name is and what page of the site you have the tal.ki widget added. Can you also tell me what is coming up blank, is it your entire website. I just want to make sure I know where you are logging in from, what are you trying to login to from Facebook?

Thanks,
Emmy