Unable to access Widgets to update pages!!

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  • Updated 9 years ago
I'm helping my sister with her website: www.yourstoryquilts.net & had submitted a problem report to you a few days ago & you said you were working on it...still a problem!!! The problem is trying to update a page, add a picture or anything. When I first display the page the widgets appear for about 2 seconds on the right & then disappear. I can't access the widgets or anything else to add pictures or new text. When, If Ever, will this be fixed. I've read below some other Very unhappy customers with various issues & just wondered if we should also start looking for a new host. Really hate paying for something I'm not getting!!!
Photo of KathyA


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Posted 9 years ago

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Photo of Brianna


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Hi Kathy,

I am very sorry to hear of what you are experiencing, as it is certainly what we want our customers to have to deal with. Can you please share the browser version and type you are using?

Please try changing to a different browser and let us know if that provides different results.

Also, I was unable to locate a Yola account associated with the domain www.yourstoryquilts.net. Please recheck your domain and share it with us again. Thanks!