Unable to add Discus Widget - please help!

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  • Question
  • Updated 7 years ago
  • Answered
Having problem adding Discus widget to my website. Followed the instructions on both Yola and Discus but encounter following message "we were unable to load Discus. For more information see our documentation on identifier and urls" which when i click on the hotlink only shows me the embedded code. I do have a password on my site and wonder if this is the issue. any comments/support greatly received
thanks
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merseb

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Posted 7 years ago

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Brianna

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Hi merseb,

Please take a moment to publish your site after adding the Disqus widget. After it is published, view this online. It is very common to see an error message while viewing it within the sitebuilder or preview mode, but usually clears up after viewing it online.

If you continue to see errors on the published site, please share your site URL with us. Thanks!