Unable to delete site! | Yola Customer Community

When I try to delete my site I get an error message. What can I do?

SynthaSite FAQ

67 Posts
0 Reply Likes
annoyed

Posted 11 years ago

11 years ago

Monique, VP of Customer Support

6294 Posts
446 Reply Likes

We are currently experiencing a bug which is causing some users to be unable to delete their old sites. We are working to fix this.

If you encounter this problem, please email support@synthasite.com and we will assist you.

11 years ago

Overlooked Book

26 Posts
1 Reply Like

I would love to be able to delete my site with syntha, but I can't even log into the darn thing to do anything!

I want to be deleted now!!!!!!!

11 years ago

Overlooked Book

26 Posts
1 Reply Like

would love to be able to delete my site with syntha, but I can't even log into the darn thing to do anything!

I want to be deleted now!!!!!!!

1 person likes this

11 years ago

Monique, VP of Customer Support

6294 Posts
446 Reply Likes

Official Response

HI MJ

If you are unable to log in it is most likely that you are typing in either the incorrect email address or password.

I realise this is frustrating for you, but the system is not going to let you on unless those details are correct. If you are unable to recover access, please email support@synthasite.com and we will sort it out for you as soon as possible.

Best wishes
Monique

1 person likes this

10 years ago

virtualvitral

3 Posts
0 Reply Likes

hello: in the listing of the sites, there is no delete option. Is it there? or have not been include it. I have one site that i want to delete. Thank You

10 years ago

smithy

1222 Posts
28 Reply Likes

@virtualvitral.

if you want to delete a site from your account then here is the way to delete a site.

1. go to the site that u want to delete.
2. go to site manager.
3. you will see 3 options (on the top in the green banner)
4. go to delete site.
5. a box will come up and you will have to type "delete"
6. press ok.

come back if this doesn't help

2009-09-09T00:26:59+00:00

Sanja

10698 Posts
495 Reply Likes

Thanks smithy!

Hello Virtualvitral

Has Smithy's instructions helped? If you are still unable to delete your site, please let us know and we will be happy to help further.