Unable to edit font colour in Custom Panel

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  • Question
  • Updated 7 years ago
  • Answered
Hi Yola team,

I am suddenly having problems editing the font colours in the custom panel. When I click on the font colour option the site editor just freezes and I have to log out of Yola. Any suggestions please? I have tried using both Firefox and Google Chrome browsers but both give the same response. My site is http://www.simplyeighties.com
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Mark N

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  • frustrated

Posted 7 years ago

  • 1
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Mark N

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Please someone answer soon!
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Gop

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Hi Mark,

I'm using FF9 and was able to add either a custom or a preset optional colour to the panel.

So wondering if there's a bit of dodgy code sitting on your page somewhere, like an unclosed tag?
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Mark N

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Hi Gop, thanks for your help, but for some reason everything is working again today after 3 days of it not working! By the way, it was happening on all of my websites, so it can't have been dodgy code.
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Monique, VP of Customer Support

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Does this happen on a particular page of your site, or any page? I ask because it could have to do with some other code you have on the page interfering. If not I will have to try another theory.
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Gop

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*snap*!
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Monique, VP of Customer Support

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:-)
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Mark N

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Hi Monique, Well for some reason everything is working fine again today! The font colour editor wasn't working for about 3 days on ALL of my sites, but now it is. Very strange, but thanks for trying to help anyway :-)
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Stefan, Official Rep

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Hello Mark N

I'm happy to hear that the problem seems to have sorted itself out. Please let us know if you should experience more issues. Thanks!