unable to enter my site!

  • 1
  • Problem
  • Updated 9 years ago
  • Solved
cant seem to log into site .have got in 100s of times was even set up to automatically to enter whe page opened have been sent key tried to reset still cant get in HELP!please
Photo of kmac4118


  • 1 Post
  • 0 Reply Likes
  • frustrated got in to site 100s of times its not particularly hard!its annoying me now want to get on with some work!HELP

Posted 10 years ago

  • 1
Photo of Monique

Monique, VP of Customer Support

  • 6294 Posts
  • 446 Reply Likes
Hi there

I am really sorry to hear that you are unable to to access the site. I just checked it out on my side and everything seems to be working fine.

Can you check your internet connection to make sure there isn't a problem.

Also, please tell me if you get any error message when trying to log in?

Hopefully we can get to the bottom of the problem soon so that you can get on with editing your site.

Best wishes
Photo of Overlooked Book

Overlooked Book

  • 26 Posts
  • 1 Reply Like
I too am unable to log into my site. Very frustrating. Can anyone help me?
The internet connection is not the problem, as my site is functioning, I am just unable to log in for changes that need to be made.
Photo of Marije

Marije, Official Rep

  • 4636 Posts
  • 237 Reply Likes
Hi MJ,

Please can you send an email to support@synthasite.com with your account details so that we can help you?

Photo of Lee


  • 6 Posts
  • 0 Reply Likes
HELP !!!! all of a sudden i cant log in to my site from the internet. it gives synthasite info & then it says a comment of thanks i put on here today. it was working Great..HELP !!!!!!!!!!!!!!!!!!!
Photo of Kershnee


  • 2087 Posts
  • 152 Reply Likes
Hi Lee,

I'm sorry you had this problem. Can you please try logging back into your account. Let me know if you are still having this problem.