Unable to log in to renew my domain name - problems with DNS server?

  • 1
  • Problem
  • Updated 8 years ago
I have received an email from yola.com advising me that I need to renew my domain name within the next 7 days

However, each and every time I click on the link in the email to do so, I get the following message:

Oops! This page appears broken. DNS Error - server cannot be found.

It is all very frustrating, as I need to renew, but there appears to have been some issue with your server under attack a few days ago and was wondering if this is the cause?

To be honest, I am not sure whether I purchased the domain name from you (or another provider and it was migrated?) Do you happen to know, or can you please advise me?

my domain name which you have is euronavdiscs.com

Can you also please advise if you can 'see' my website up and running?

Your help and assistance is much appreciated.
Photo of Shiner58


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  • frustrated

Posted 8 years ago

  • 1
Photo of Nathan

Nathan, Champion

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The link must be broken because of the DoS attack. They had to change there DNS and IP. That is probably what happened. Just go into your account and go to Domains, and then renew it from there.

Hope this helps!
Photo of Emmy


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Hi Shiner58,

I'm sorry you are having this problem and would like to help get it worked out! I do see that your domain is registered with Yola. Can you please email us at support@yola.com and we will assist you further from there. We'll get it worked out!