Unable to log into my site to work on it.

  • 2
  • Question
  • Updated 8 years ago
  • Answered
I am unable to log into my site since yesterday at www.britsal.net. It says the email address isn't recognised, so I cant even get in to reset my password. I am going frantic here. Of all the days in the year to have this happen. I have emailed support, but so far have had no joy with them. Help, please...
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Sal

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  • Concerned

Posted 8 years ago

  • 2
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Sanja, Official Rep

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Hello Sal

We have received your email in support and have responded to you. Please let me know if you have not received it. Please also check your spam folder. Thanks.
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Sal

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All solved, thanks to Yola! I hadnt realised that the password was case sensitive. Thank you so much for sticking with me! Happy New Year to all at Yola :-)