Unable to register.

  • 1
  • Problem
  • Updated 9 years ago
  • Solved
I have just tried to sign up, but, after I filled the form in, I then looked at the terms of service. Consequently, when I did finally click the submit button, it said someone with my details was already registered. Since my details are unique, and I know this is my first visit, I therefore know that there is a little problem here. Could you please email me and let me know what to do to resolve it? Also, do you have c panel? Ta Tre. P.S. It's some awful wee hour here, so I'm off to beddy byes, so hope to have heard from you later on today. Thanks! Tre
Photo of Tre


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  • bleugh!

Posted 9 years ago

  • 1
Photo of Awesome-O'Sean


  • 58 Posts
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Hi Tre,

The system will return an error if you use an e-mail address that has already been used, it is also possible that someone else used your e-mail addy by mistake or error in typing in their e-mail address.

You could contact support@synthasite.com with the details you wish to use to sign up and they could further assist you from there.

Unfortunately we don't have a cPanel, but we do have a fully integrated site builder that allows you to manage your sites quite well.

If someone else has used your email address, you could also try resetting the password by going here: http://www.synthasite.com/user/forgot...

This should send you an e-mail with details on how to reset.

Hope this helps,