Unable to send email from my Yola email account

  • 1
  • Question
  • Updated 7 years ago
I am unable to send email from my Yola email account. It has a PowerPoint attachment which is under 5MB.
Photo of Hope Carson

Hope Carson

  • 1 Post
  • 0 Reply Likes
  • Frustrated

Posted 7 years ago

  • 1
Photo of Jackie

Jackie

  • 640 Posts
  • 35 Reply Likes
Hi Hope,

When you try to send the email do you receive an error message? If so could you share this error message with us.

So that we can investigate this further please could provide us with your mailbox name. If you would prefer not to share it on the public forum you are welcome to send an email to support@yola.com and mark it for my attention.

Thanks,
Jackie