Unable to update site. Over 14 crashes of "update site"!

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  • Updated 11 years ago
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This conversation was archived and is no longer visible to community members. The community moderator provided the following reason for archiving: Sending everyone to a central point of information on this issue: http://getsatisfaction.com/SynthaSite/topics/why_do_i_get_a_publishing_is_temporarily_unavailable_message_when_attempting_to_publish_my_site

I cannot update my site. "Update site" does not work, it crashes and the previous version of the site becomes UNPUBLISHED, so there is NOTHING running.

I can preview the page on synthasite but that's it. Tried to relogin, restart the system, cleared the caché. Switched from Firefox to IE (on win xp). Nothing works.

In last week I've gotten a lot of blank pages. Udate is slow and crashes frequently.
Technical part of this service is deteriorating... It's not funny.
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CL

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Posted 11 years ago

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Monique, VP of Customer Support

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Hi CL

We are working on this problem right now. We don't think it is funny either and we want to restore functionality as soon as possible. Please share the URL of your site with me, as it should be up at this time.

Right now it is not possible to update sites, but we hope this will be resolved soon.
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Monique, VP of Customer Support

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Please post your URL so that we can investigate.
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lisaretief

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Hi CL,

Publishing/Updating of sites is currently purposefully turned off. We made that choice to keep our published/hosted sites available.

We will be changing the error message so that it tells you more of what is going on and doesn't give you a horrible error.

Lisa
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brawlmelee64

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Yeah CL, Same thing with me! But you can still see the updates I have done before!
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Indymom

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I cannot update my site either. www.emerickhome.com. So updating has been turned off right now? I'd love to find out more on why...

thanks.
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spruceroot

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hope you guys find the prob...
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Monique, VP of Customer Support

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Publishing has been turned back on. For more information, see: http://getsatisfaction.com/SynthaSite...