Unauthorized Website deactivation.

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  • Question
  • Updated 8 years ago
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My Sites were erased when I said I would renew both domains on the 29th of this month

Which i think is illegal when the other site with my other domain was deleted so I would appreciate A response My hallmarkfamilyowned.net was not expired till may 3 so It was illegally canceled. So I would like a remedy to this. ps the person I talked to said it Would not be effected. Then I look at my sites and both of them have had all my stuff deleted.
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Robert Hallmark

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  • ticked off.

Posted 8 years ago

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Photo of Brianna


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Hi Robert,

Thank you for your message. I do want to assure you that we will never disable or de-activate a customer's site unless it is in breach of our Terms of Services. I am hoping to clear up the confusion for you!

When looking at your account, I see that your domain: phantombladenw.com expired on 4-2-2011. That is why you are unable to pull it up online.

I see that your domain: hallmarkfamilyowned.net does not expire until 5-1-2011 and can still be found online. This is what I see while viewing it online:

Please let us know if you need further assistance or clarification in this regard.
Photo of KanThaiDecor


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When ANY domain expires it is out of the control of your registrar..ICANN has a 40 day grace period where you can purchase/reclaim domains....Here is an article on the subject and I am pretty sure it is still valid.....http://www.mikeindustries.com/blog/ar...

Like any other business though it is up to us to dot our i's and cross our t's
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Robert Hallmark

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OK fine when I renew my domain Could I get info on how to start a social network with yola I am sorry for the tude.
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Sanja, Official Rep

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Hello Robert

I glad to hear that things got cleared up about your domain expiring. As for adding a social network, can you please share a bit more information about what you are wanting to do? Are you wanting to add a Facebook Like or something similar?

Once we have more details, we'll be able to further assist.