Unexpected Problems with Hostmonster Domains

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  • Question
  • Updated 8 years ago
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Apparently, I can't access the DNS settings for my domains since I no longer host with Hostmonster.

Here's their explanation:
"Unfortunately without a hosting account you cannot change anything but the nameservers. While we would love to do this for you, it has more to do with how those records are manages. You need to have them pointed to valid nameservers of a hosting company and from there manage the a records that would direct things such as the IP address it is pointing at."

I don't want to pay for hosting in two places, but I also don't want to pay twice as much to register domains with Yola. What solutions are others using? I looked into Edit Zone, and that seems like a complication I'd rather avoid. Anyone know of someone providing low-cost domain registration with DNS access?

Thanks!
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Christina

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  • unsure

Posted 8 years ago

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Nathan, Champion

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Hi, Go Daddy has domains. You could use them because they have all of the records and DNS to point to Yola and other stuff.

By the way, it isn't hosting you are paying for, it is the domain your are paying for.

Hopefully this helps!
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Christina

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I know what I'm paying for. That's the point. Are you sure Go Daddy provides access to dns settings for customers who only register domains without hosting? Because Host Monster and Blue Host do not.
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petercsea

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Yes. GoDaddy provides access to DNS for those who only register their domains there.
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Nathan, Champion

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Hi Christina. Petercsea is right. I got www.pauljohnsonphotos.com from GoDaddy. I am sure that they provide DNS. I don't know why they wouldn't, if you own the domain you should be able to point it else where.

Thanks,
Nathan
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Christina

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Thanks, I submitted a ticket w/ GD last night to double-check... just don't want to be stuck w/ something I can't use. Contacted Active-Domain too, because I find GD advertising offensive. Yeah, I don't know what's up w/ HM and BH... I think that's kind of ridiculous! :-P
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Nathan, Champion

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Yeah! That is ridiculous! I never heard of a domain service that doesn't allow you to have DNS for your own domain.
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petercsea

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Hi Christina,

I agree with you and Nathan about the absurdity of this situation. There are the occasional warnings on this kind of behaviour as a ploy to hold the account and thus the income. The recommendations have generally been to get it out of there and place it in another registrars hands allowing your own control.

I'm not saying that HM are doing this because I just don't know their work. On the other hand some have come under pretty intense criticism from a few users for this. The answer often is that you in fact don't own the domain but rather lease it from the host!

You mentioned the higher cost of registering your domain with Yola and that's a gazetted cost as you know. One of the great advantages of course is that they support you 100% on any domain manipulation you wish to do. They don't pull strings if you decide to leave after some period and transfer it out. So what i'm saying is that if you want, need or prefer a fully supported and open assistance of the management of your domain, then the price is appropriate. It comes down to affordability and preference I guess.
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Christina

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Thanks for the input. This was my reply to the HM rep who wrote the above note to me:
"OK, I see. Thanks for the explanation, but I have to say that seems really strange. Why would I want to pay for hosting when I wish to host my site elsewhere?"

Yeah, I don't think Yola's prices are unreasonable-- I'm just cheap :-) I transferred one of my domains from HM to Active Domain-- that worked out well for my needs because they don't host at all-- they specialize in DNS services. It all worked out :-)
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Sanja, Official Rep

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Hey Christina. I'm glad to hear that you were able to find something that worked out!