Unfair Customer Treatment

  • 1
  • Problem
  • Updated 9 years ago
I hired Katie Pierce of Edmonton Alberta, who registered my domain to SIBERNAME INTERNET AND SOFTWARE TECHNOLOGIES INC. to build me a webpage. I paid her half up front & she did not follow through with our agreement so I withheld the rest of the payment & expressed that when she completed the services which is in our contract that I have in writing I would pay the rest. It is built it on Synthasite & she is defaming me & my company www.hearthstonebody.ca on this site saying I did not pay her. This is untrue & again I have proof of the cashed cheque made to her. I am not able to give my version so I find it very unfair. What can be done to help me? Terry Simpson
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  • frustrated

Posted 9 years ago

  • 1
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Monique, VP of Customer Support

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Official Response
Hi Terry

Unfortunately this is a dispute about a private arrangement entered into by yourself and a web designer. SynthaSite had no involvement in the original contract and is not in a position to arbitrate in the dispute that has now arisen.

If you feel that you are a victim of defamation you can take action as per the email I sent you in this regard.