Unfortunately there is a problem openning your page

  • 1
  • Problem
  • Updated 5 years ago
  • Solved
I started making changes to my website this morning and as I was I got this big error badge at the top that says Unfortunately there is a problem openning your page. It was open when it occured. I then logged out as it suggested and turns out almost all of the websites on my account - I get the same error message. I needed to get changes into my website this morning before I went to a customer and this is aggravating and this seems to always occur when I have set aside the time to make changes. Can you tell me what has to occur to get access to all of my sites again - as YOLA is up and I can actually look at the list of pages - I just can't open anything. My main site is www.asmallbusinessconsultant.ca

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Karen

  • 100 Posts
  • 7 Reply Likes
  • frustrated

Posted 5 years ago

  • 1
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Karen

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It is now back up but would like to know what causes this as have seen it several times.
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Monique, VP of Customer Support

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See my reply below. The one you encountered today is caused by a release we are busy with, but I can't explain why you have seen it on other occasions. If you see it again please let us know so that we can investigate.
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Karen

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I sure will.
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Monique, VP of Customer Support

  • 6294 Posts
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Hi Karen

Sorry about this. We are having technical problems that affects a small subset of our customers. We hope to have this resolved soon. In the meantime you can try logging out and in again and see if that resolves it. It not, just give us a little time and we will post an update as soon as this is fixed. This shouldn't be a regular occurrence however - you mentioned it happens whenever you have set aside time to make changes? We know about this instance that is due to something very specific which we are resolving, but if you had problems before today or continue to have problems after, we need to investigate as this should not be the case!
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Monique, VP of Customer Support

  • 6294 Posts
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This has now been fixed, our apologies to anyone who saw the error.
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Karen

  • 100 Posts
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Thanks Monique ---- I am back up and running.