Unknown Nameserver or IP when Trying to add

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  • Problem
  • Updated 6 years ago
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Ive Been Trying to get The Nameservers Working for a While now, And Ive Added them onto my whm panel, And added an 'A Record' and Everything Is Working fine my end.
But When i Try Adding the Nameservers to The Advanced Settings. I get An Error

"400: Nameserver [ns1.infiniumproductions.co.uk] is missing or unknown IP address"

Nameserver 1: ns1.infiniumproductions.co.uk
Nameserver 2: ns2.infiniumproductions.co.uk

Would You be Able to Try and Add them for me please.

Account Email is: infinium@2-advanced.co.uk
Domain is: infiniumproductions.co.uk

Photo of Mradvanced


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Posted 6 years ago

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Photo of Nazlie


  • 1721 Posts
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Hi Mradvanced

I have just attempted to update the nameservers on your domain and it worked for me. I did not get the error message.

This change may take a few hours to update on the web. Please check later to see if it has changed on the WHM panel.

Let us know if you need more help.

Thank you