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Hello. I have been charged on 9th April 2013, £40.25 as "INT'L 0026539973 YLA*Yola.com" - which is not something I recognise. I wonder if you would be good enough to help me explain this payment? Many thanks and apologies if this causes you any problems. Many thanks. Dr D J Brown
I don't hink I have a Yola account - that's my concern. I've never visited the Yola website before today to my recollection. I have never received an email from Yola.com and there is no reference whatever to Yola.com anywhere on my computer (I use a mac and "spotlight" comes up with nothing)
That doesn't sound right indeed. Can you please send us your request again as an e-mail? Our payment specialists will need to investigate on this for you and hopefully be able to track this billing.
Please use our Contact Support Form, and choose "Difficulty paying or checking out" as the subject. Should you get an automatic reply redirecting you to this Forum, please let me know, and I will make sure to forward your request to our specialists.