unwanted hyperlinks spam

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  • Problem
  • Updated 5 years ago
  • Acknowledged
I have hyperlinks on my page linking one page to another but now i have underlined and hyperlinking out to spam-type sites. www.iwdecoratingservices.co.uk What is going on, please help??
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Ian Wroe

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Posted 5 years ago

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Monique, VP of Customer Support

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Hi Ian

Unfortunately this is a fairly common problem that occurs if your computer has become infected with spyware.

Here is an article from our knowledge base explaining what to do about it:

The issue that you're seeing with the underlining, links and advertisement pop-ups is a browser-specific occurrence. The reason why this happens is most likely because of some kind of spyware/adware/malware program that is installed on your computer or through your browser add-ons. These types of programs load in the background and underlines certain words, which turns them into hyperlinks. Therefore, when you click or put your mouse over them, an advertisement pops up that leads you to the product related to the word that's highlighted.

Possible programs that may be installed on your computer are: "Smiley CentralTM", "Cursor ManiaTM", "Popular ScreensaversTM", the "MyWebSearch® "search box and "Search Assistant". You may have also have been unknowingly infected if you visited or downloaded from IWON, Vimeo, Life123 , Girlsense, Kazulah, Excite, Vicinio, and Zwinky.

You will also need to look for "Bonus software" that may have been downloaded along with your main program.

To remove the offending programs, you will need to uninstall the program as well as any of the additional side-programs that were also downloaded. If you have browser add-ons, try turning off the add-ons or uninstalling them.

I hope this helps! If it is any comfort others cannot see these links - it is specific to your computer.