unwanted sponsored ads

  • 1
  • Problem
  • Updated 6 years ago
  • Acknowledged
I have sponsored ads by mylot coming up on my website. They are promoting products using keywords similar to the products I am trying to sell! How can this be happening?
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kirsty morrison

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Posted 6 years ago

  • 1
Photo of Stefan

Stefan, Official Rep

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Hello Kirsty

In order to assist you further we will need a little more information. In your Yola account I can see two websites. On which of them are you experiencing this problem? I went to both of your sites, and I wasn't able to see any ads on your website. How do they appear? In a pop-up window or directly on a page of your website? On which page?
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Can you run an adware detector through your computer. This may in fact be something that settled in on your PC and typically this comes in with a toolbar but may of course be attached to other types of downloads. A number of users have reported similar over the last few months..

If it's a toolbar generally a simple uninstall of the toolbar will remove the problem but it's still a good idea to run the adware detector.