Updating Domain registration details

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  • Updated 5 years ago
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Hi,

I recently moved to a new place and wanted to change my domain registration address, but when i tried to do that by going to my yola, it was giving me "error type: error" for some reason, please fix it for me.

Cheers
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web.world.forever

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Posted 6 years ago

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Laura Thomas, Social Media Coordinator

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I'm not sure I understand what you are trying to co. Once your domain has been registered it cannot be changed. Please see rI bought my domain, but I want a different one - can I change it?l under our FAQ's for more information.

Please let me know if I have misunderstood your question.
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Frank

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Hello WWF,(and Laura)

Are you referring to a physical(new place) as in your street address and so on?
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web.world.forever

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hi frank,

yes I am referring to physical address, like street address and city.

I don't want to change my website address.
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Frank

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I didn't know that it could be done through Yola. I understood that something like that would be done with your domain registar. In my case as a (.ca) canada domain name holder I would do these things through CIRA/ACEI regitar as they the ones sending me info/updating me about such things.
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web.world.forever

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sorry but I didn't get what your trying to say,
did you said I won't be able to change my details now ? :s

cheers
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Frank

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Sorry, WWF I did not mean you cannot do it.
Just that I did not know that it would/could be done through Yola. and was giving you an example of my situation.
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web.world.forever

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oh okay, sorry I miss understood , so how can I change my physical address then ?
cheers
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Stefan, Official Rep

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Hello web.world.forever

Did you follow these steps to change your domain registration details?
  1. Log into your Yola account and click on the "Domains" link on the left.

  2. Under "Advanced domain settings", click on "Edit your domain registration info". Make sure you have selected the correct domain from the drop-down list on the right-hand side.

  3. Edit your details and click on "Update details".

Did you get the error message you mentioned above when you clicked on "Update details"?
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web.world.forever

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hi,

yeah I tried that but it says error type : error
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Forker Gryle

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I'm experiencing a similar problem; I moved to another location in Michigan, and wanted to change my address, a physical move; I now live in a different city --was able to change this information on my other Yola sites, but not my primary website (http://4orkology.com) since it doesn't --for some reason-- appear on the drop-down list of domains,
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Laura Thomas, Social Media Coordinator

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Hi Forker,

4orkology.com is not registered with Yola. It is pointing to us and published to a Yola website but it's registered with GoDaddy. You will need to log in to your GoDaddy account to update your records for that domain.