If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
When I looked up your account details, I see that you have attempted to purchase Yola Silver. However, this was not successfully captured which is why you're still seeing the Bronze status. Can you please try again to purchase the Yola Silver package?
Please let us know if you still have trouble with this.