If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
I'm sorry to hear you are struggling to upgrade your account. I'm confident we can help but account management issues need to be handled direct to protect yoru privacy. Please submit a request to support here.