Upgraded to silver....now what???

  • 1
  • Question
  • Updated 9 years ago
  • Answered
Where do I find out about my logo, advertising credits & photo credits etc since I have just upgraded to yola silver
Photo of ShannonW


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Posted 9 years ago

  • 1
Photo of John McCarthy

John McCarthy

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Hey There,

You should receive an email from Yola.
Try checking you Junk folder if you can't find it.

Hope this helps.

John McCarthy.
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jeremy, Employee

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Hi there,

John is right, when you purchase Yola Silver, you will receive an email from us with the codes you need, and instructions on how to make use of your credits for Fotolia, Logomaker, Facebook and Yahoo.

If you did not receive an email, please email us at support@yola.com
Photo of ShannonW


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Thanks Guys, I hadn't received the email because there was some sort of bug and my account had not been upgraded. All fixed now and just got the emails:)
Photo of Sanja


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Great to hear, Poka Utility! I hope you have fun now using the credits :)
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Kym Statum

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I have contacted help twice now because I'm still not getting the email. I am getting everything else and nothing is going into my spam folder. I am getting a transaction page that lists what I did and what I will recieve but there are no links in it. What am I doing wrong? I'm hoping I can find some answers on the forum...
Photo of Brianna


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Hi Kym,
I have responded to your request in your other post. Please be patient as Jackie will get back to you as soon as she comes online.
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Kym Statum

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Thanks for keeping me updated, I look forward to getting this answered!!
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Daniel HeleneSin T√łndevold

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Hey, all.. I bought silver upgrade a few houres ago thru paypal.
But seemly my account has not been upgraded yet.

What do i do now?
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Hi, Daniel,

I have answered your email to support and referred this to our Payments Department. Thanks for your patience.